The mother and her six children were removed from the Orlando to Newark flight after her 2-year-old daughter would not wear a mask.
The Jetblue airline state that all ages must wear masks in-flight.
Mom Chaya Bruck videoed the ordeal.
WATCH IT: Family thrown off @JetBlue flight for 2-year-old not wearing mask; when the mother stated she would force the toddler to wear a mask, there were still required to deplane pic.twitter.com/6s7AZqSHd7
— Breaking911 (@Breaking911) August 19, 2020
Bruck wrote on Facebook: “Shame on you” JetBlue for harassing me and kicking me off with my 6 children.”
Bruck said her 2-year-old “would not cooperate and wear a mask.”
She alleges in the post that the airline’s in-flight crew members were “nothing but bullies” who treated her and her family inhumanely. She also claims that the company’s written policy posted on its website states that “young children who are unable to wear a mask are exempt.”
However, Jetblue countered saying: “Masks with vents or exhalation valves are not permitted,” Jet Blue’s policy states.
“Plastic face shields may be worn in addition to a face covering but not in place of one.”
In the nearly 3-minute video, passengers quickly came to her defense after she was asked to leave the plane.
“Do you realize she is 2?” Bruck can be heard saying about a minute into the video.
“I do,” a crew member responds. “And I also … It’s not something that we can excuse.”
“Should I tie her hands? What should I do?” Bruck asks. “Should I hold her hands?”
“We have to deplane,” the crew member tells her. Bruck refuses. “No. I am not going to deplane. I can try my best.” She asks the crew member if it is a problem if the child has a pacifier in her mouth.
She also says that she has six children and that her luggage is on the plane. “Come up with us now,” the crew member says, which draws loud responses from other passengers.
“She didn’t do anything wrong,” a male voice can be heard saying in the video.
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